26 tools.
More ways to think.
Understand the work, explore the evidence and compare your next improvement. Every app tool includes an explanation and fictional worked examples.
Understand customers and define the work
- CTQ Tree
- Kano Analysis
- Net Promoter Score
- SIPOC
See how work happens
- Gemba Walk
- 5S Self-Assessment
- Value Stream Mapping
- Check Sheet
Review time, capacity and productivity
- Cycle Time
- Takt Time
- FTE
- Workforce Productivity
- Process Cycle Efficiency
- OEE
Make sense of measurements
- Basic Statistics
- Histogram
- Sample Size
- Pareto Analysis
- Control Chart
- Process Capability
Explore causes, risks and improvement ideas
- Fishbone Diagram
- 5 Whys
- FMEA
- Cost of Quality
- Cost & Benefit
- Improvement Matrix
Not sure which
tool to choose?
Begin with the situation instead. The Guide connects practical questions with actions and tools worth exploring.
Try the Guide